Page Title: Cancellation Policy
Last Updated: November 23, 2025
Orbovia (“we”, “us”, “our”) allows users to cancel service bookings through the Platform in accordance with this Cancellation Policy. This policy applies to all bookings made via our website or mobile applications.
Users may cancel a booking before the scheduled service time.
The ability to cancel may vary depending on the type of service or provider terms.
Cancellation requests must be made via the Platform.
Providers may cancel a booking if they are unable to fulfill the service.
Orbovia may notify the user and assist in rebooking another provider.
Orbovia is not responsible for service delays or inconvenience caused by provider cancellations.
Depending on the service type and timing, a cancellation fee may apply.
The fee will be displayed at the time of cancellation.
Users will be informed of applicable fees before confirming the cancellation.
Orbovia may assist users in contacting providers for cancellations.
While we facilitate cancellations, Orbovia is not liable for any loss or inconvenience resulting from a cancellation.
For questions or support regarding cancellations:
