Last Updated: November 25, 2025
Welcome to Orbovia (“Orbovia”, “we”, “us”, or “our”). By accessing or using our website, mobile applications, or services (collectively, the “Platform”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use the Platform.
Orbovia is a digital marketplace platform that connects customers with independent service providers. We do not employ, supervise, or control the service providers.
You must be at least 18 years old to use the Platform.
By registering, you confirm you have the legal capacity to enter into a binding contract.
Service providers must meet all applicable verification, licensing, and legal requirements.
Users must create an account to access the Platform.
You agree to provide accurate, complete, and up-to-date information.
You are responsible for all activity under your account.
Keep your login credentials secure. Orbovia is not responsible for unauthorized access due to your negligence.
Orbovia facilitates the connection between customers and independent service providers.
We do not guarantee:
Service quality
Timeliness or availability
Qualifications, safety, or legality of providers
All services are provided by independent providers at your own risk.
Payments are processed via secure third-party payment providers.
Orbovia is not liable for payment failures, delays, or errors caused by providers or payment partners.
Users must verify booking details before payment.
Fees, promotions, and pricing are subject to change.
Use the Platform responsibly and lawfully
Provide accurate feedback and ratings
Do not misuse the Platform or attempt fraudulent activity
Maintain all licenses, permits, and insurance as required
Provide services safely, professionally, and ethically
Follow Orbovia platform rules and safety guidelines
Orbovia may suspend or terminate accounts that violate these rules.
Orbovia is only a platform connecting users and providers.
We are not responsible for:
Damages, injuries, or losses caused by providers
Provider negligence, misconduct, or service quality
Disputes between users and providers
Orbovia may take action at its discretion, including:
Suspending or banning providers
Investigating complaints
Assisting with reporting to authorities
All services are provided “as is” and “as available”.
Our Privacy Policy explains how we collect, use, and protect your personal data.
By using the Platform, you consent to the collection and processing of your data.
All Platform content, including logos, software, text, and designs, is owned by Orbovia or its licensors.
You may not copy, reproduce, or distribute content without prior written permission.
Users may terminate their account at any time.
Orbovia may suspend or terminate accounts for:
Violations of these Terms
Fraud, abuse, or illegal activity
Provider misconduct
Termination does not relieve users from pending payments or obligations.
You agree to indemnify and hold harmless Orbovia, its affiliates, officers, employees, and partners from any claims, damages, or liabilities arising from:
Your use of the Platform
Violation of these Terms
Provider actions or negligence
Content you post or share
These Terms are governed by the laws of the Philippines.
Disputes shall first be resolved through good-faith negotiations.
Unresolved disputes may be submitted to Philippine courts.
Orbovia may update these Terms at any time.
Updated Terms will be posted on the Platform.
Continued use after changes constitutes acceptance of the updated Terms.
For questions or concerns:
📧 support@orbovia.com
🌐 https://orbovia.com
